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Our Return Policy


  • Framer's Edge offers a 30 day money back guarantee on our Picture It First Software. If you are not satisfied with our software product, all you have to do is provide us with  the removal code from the product activation box. Our technical support personnel can help you to get the removal code. Just call them at (800) 987-6503. If you are not satisfied with any of our hardware products (other than computers), you can call (800) 987-6503 for a Return Authorization Code. You  must then ship the product back to us at your cost. Once we have received the product we will send you a refund check or if you paid by credit card, we will credit that card for the amount you paid for the returned product.
  • For any computers purchased through Picture It First, our return policy is the same as Dell's. The Dell business computer return policy is that computers cannot be returned unless defective. See the Dell website for more details

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(800) 987-6503 or (949) 760-1193